The challenge

At the beginning of a hospital stay, patients are confronted with a multitude of bureaucratic, organisational and data protection issues. In order to keep this as stress-free, resource-saving and uncomplicated as possible, Ulm University Hospital has a central, inpatient admission centre at one location, which serves as the first point of contact for all planned hospital stays.

Patients can register there and discuss everything to do with their stay. On conventional days, up to 300 patients are admitted as inpatients.

Goodbye paper!

On admission: In the past, there were a large number of paper documents for patients to sign and for admission staff to administer accordingly. This meant printing them out, filing them correctly, scanning them and feeding them into the further workflow, etc. As a result, there were a large number of manual and error-prone processes that cost time and resources.

The approach

Together with our partners ATSP and StepOver and in partnership with Ulm University Hospital, we succeeded in initiating and implementing the desired project in a short space of time. Coordinated project management, specialist expertise and technical know-how in SAP and interface management contributed significantly to the successful implementation.

The required documents are generated as PDFs in the central patient admission system in SAP IS-H and transferred to the signature pad via seamlessly integrated software. There, the documents are displayed to the patients, read and signed immediately. The time-consuming scanning of signed documents is no longer necessary. Relevant patient documents are immediately available to the wards - thousands of pages of paper can be saved.

Our competences

ATSPProject management of the entire introduction process of sign pads for digital patient admission, SAP I-SH process implementation

StepOverProvision of hardware: signature pads to enable every patient to sign using a pen on the sign pad

r>it: Provision of the software: e-Sign Agent, incl. SAP add-on, to enable seamless integration of the Sign Pad in SAP IS-H

University Hospital Ulm: Integration and connection to SAP IS-H to optimise control of the digital process chain and use automated archiving

Link to the video

Link to the press article